Course Overview

This four-part series provides a foundational understanding of quality management and its integral role in the functions of an efficient, well-run laboratory. Part I defines quality management and describes its benefits. Documents and records – the pillars of an effective QMS – are examined in Part II. Part III addresses nonconforming work and deviations, offering insight on how both should be addressed. Finally, Part IV differentiates between corrective and preventive action, placing each in context with regard to the QMS. 

Bundle includes

Here are all the courses that are included in your bundle.

Key learning objectives

By the end of this course, you should be able to:

  • Recognize key quality management terms

  • Articulate the benefits of quality management systems

  • Distinguish between documents and records

  • Identify good laboratory practices

  • Recognize the link between good laboratory practices and data defensibility

  • Define nonconforming work and deviations, and properly address both

  • Differentiate between corrective and preventive action

  • Understand CAPA’s role in the QMS

  • Certificate of Attendance

    All attendees receive a certificate of attendance upon successful completion of the course.

  • Who Should Attend

    Technical personnel new to quality management systems, new quality team members, and anyone interested in understanding the building blocks of quality management and requiring an understanding of quality management systems as applied in the laboratory.

  • Group Discounts

    Registering a group? Contact us to get a special group discount and assistance with registering your group.

Registering a group?

Get your group discount and assistance with registering your group.

Meet Your Instructor

Senior Instructor Jeanné Mensingh

Jeanné Mensingh, Labtopia co-founder, is a Senior Consultant and Instructor for Labtopia Solutions and Labtopia Training. She has extensive experience in regulated industries and all aspects of laboratory operation, from the analytical bench, QA management, plant operations, and commercial laboratory environments.

A natural storyteller, Jeanné has a gift for retaining the interest of her learners, notably when sharing her true life experiences from the laboratory trenches.

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