Course Overview

Participants will learn how to apply root cause analysis in their organizations, addressing problems with an opportunity mindset and developing effective solutions for nonconformances. 

Course Curriculum

    1. Root Cause Analysis Presentation

    2. Root Cause Analysis (Notes)

    3. Five Whys Template

    4. Fishbone Diagram Template

    1. Course Completion Survey

About this course

  • $549.00
  • 5 lessons
  • 0 hours of video content
  • Certificate of Attendance

    All attendees receive a certificate of attendance upon course completion.

  • Who Should Attend

    Quality assurance personnel, laboratory management, laboratory staff, and ISO 17025 implemen

  • Group Discounts

    Group discounts available. Contact us to receive a unique group discount code.

Meet Your Instructor

Senior Instructor Gretchen McAuliffe

Labtopia co-founder and Principal, Gretchen is expert at developing integrated systems for regulated industries. She specializes in providing QA support to ISO and GxP manufacturers, laboratories, and distributors, as well as managing and conducting domestic and international audits for such organizations. Additional areas of expertise include quality management systems, technical writing, business process mapping, database requirements and implementation, document control, and laboratory compliance.

When facilitating, she draws on her analytical capabilities, attention to detail, and cross-sector professional experience, providing richly informative, immediately actionable instruction to her learners.

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